Senior Cybersecurity Presales

JOB RESPONSIBILITY

• Acts as a cybersecurity consultant for STS’s customers

• Engaging customers and partners, capturing requirements, proposing technical solutions and technologies/products.

• Designs Enterprise Information security solutions using STS security product portfolio

• Involve in customer meetings to describe/discuss the proposed solution and highlight advantages over competitors.

• Prepares technical write-up and high level design that describes the proposed solution

• Conduct research and gain knowledge of all key products and technologies (including competitive market analysis).

• Drive new sales opportunities by proactively engaging with the technical community within target accounts

• Create RFP responses, technical drawings, presentations, and recommendations.

QUALIFICATIONS

• Bachelors degree of Engineering or computer science.

• At least 2 years of experience in presales functions.

• Working experience in a customer-facing role and comfortable presenting to small to medium audiences on both technical and business-related topics.

• Technical knowledge of security technologies (such as Firewall, End point security, Sandbox, SIEM…etc.), information security concepts and familiar with security products and the security marketplace.

• Fast learner with strong team-work spirit & positive thinking attitude

• Ability to multi-task and manage competing priorities, ensuring all objectives are accomplished.

Senior System Engineer

JOB RESPONSIBILITY

• Perform daily system monitoring, verifying the integrity and availability of all hardware, ‎server resources, systems, and key processes, reviewing system and application logs, ‎and verifying completion of scheduled jobs such as backups.‎

• Provide level two of support upon requests & problems related to systems which ‎were not resolved through level one of support.‎

• Develop and maintain installation and configuration procedures.‎

• Utilize an automated ticketing system to enter clear and specific documentation of ‎cases performed and final resolution findings and resolution.‎

• Perform regular security monitoring to identify any possible threats.‎

• Troubleshoot and debug environment and infrastructure problems.‎

• Ensures that system hardware, operating systems, software systems adhere to ‎organizational procedures & values.‎

• Perform server hardware provisioning including configuration and deployment.‎

• Maintain data center environmental and monitoring equipment.‎

• Perform data backup management, scheduling, and reporting for both internal ‎corporate systems and data center systems.‎

• Install new / rebuild existing servers and configure hardware, peripherals, services, ‎settings, directories, storage, etc. in accordance with standards and ‎project/operational requirements.‎

• Build and deploy virtualization servers for corporate and data center environments.‎

• Automate systems and monitor tasks using standard monitoring tools.‎

• Perform daily backup operations, ensuring all required file systems and system data ‎are successfully backed up to the appropriate media, recovery tapes or disks are ‎created, and media is recycled and sent off site as necessary.‎

• Conduct system testing procedures & analysis.‎

• Coordinate system development tasks to include design, integration, and formal ‎testing ‎

• Develop and complete actions in system specifications, technical and logistical ‎requirements, and other disciplines 

• Create and maintain programmatic and technical documentation to insure efficient

• Understands and follows departmental policies, procedures, guidelines, and standards.

• Identify and escalate situations requiring urgent attention.

• Prepare activity reports on monthly basis using reporting tools.

• Identify any possible future issues, report them to the manager, and resolve them where possible.

• Independently collect and analyze business requirement for operating systems.

• Research and recommend innovative, and where possible automated approaches for system administration tasks.  Identify approaches that leverage our resources and provide economies of scale.

• Perform other duties as assigned.

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QUALIFICATIONS

• Bachelor’s Degree in Computer Science or related field.

• 5-7 years experience in IT Field

• Demonstrate a strong initiative and willingness to learn new skills.

• MCSE

• CCNA

• ITIL

• VMWare

• Microsoft Azure and Microsoft 365.

• Advanced knowledge of Windows Server /desktop Operating Systems 

• Managing in excess of 50 Windows Server infrastructure

• Managing deployments/rollouts Over SCCM

• Managing server virtualization technologies like VMWare Servers/ESX Servers.

• A solid understanding of LAN/WAN networking

• Cisco Certified Network Associate or Professional -CCNA/ CCNP MCITP Server

• Group Policy design and configuration

• Microsoft IIS administration and configuration

• Manage of Exchange Server.

• SQL Server installation and administration

• File server

• Active Directory/LDAP user and group administration

• Ability to troubleshoot network issues including back bone infrastructure issues

• Strong communication and documentation skills

• Flexible and able to adapt to a rapidly changing environment

• Must be organized and can manage projects of varying length

• Positive, self-motivated individual who can complete tasks independently

• Must be a team player.

• Excellent communication, interpersonal and negotiation skills.

• Proficiency in both Arabic and English language (speaking, reading and writing).

• Maintaining a professional appearance and providing a positive company image to the public.

Microsoft System Engineer

JOB DESCRIPTION

•  Planning, designing, implementation and setup the Microsoft Exchange.

• Performing data discovery and architecture/design for Exchange migration projects.

• Implementing Exchange, performing Exchange migrations and troubleshooting existing installations.

• Configuration, support and administration of Active Directory.

• Implementing   , monitor and troubleshooting the  Hyper-V.

• Managing and implementing SCCM

QUALIFICATIONS

• 1-3 years’ experience in Microsoft Exchange and Active directory.

• Scripting power shell  hands on.

• Bachelor's degree in engineering or Computer Science related discipline.

• Proven documentation skills.

• Very Good written/spoken English.

• Strong analytical / troubleshooting skills.

• Communication skills

Senior Account Manager

JOB RESPONSIBILITY

• Understands and follows sales policies, procedures, guidelines, and standards.

• Positions the company for prime opportunities by selling the organization’s capabilities and solutions and gathering information that will make a competent organizational approach to potential accounts.

• Responsible for all activities related to selected accounts within a specific vertical/industry (Government Sector).

• Identifies possible opportunities for new projects through maintaining excellent knowledge of offered products of all business lines.

• Identifies potential accounts through client assessments (e.g. profitability, size of business, etc…) and client needs assessment (e.g. company capability of delivering products to client).

• Develops exceptional knowledge of current and potential accounts’ competitors, problems, goals, needs and issues and accordingly assists accounts in identifying needs, defining solutions and selecting the right products and services.

• Identifies potential/current account needs through conducting continuous technical assessments.

• Oversees proposal development through creating offers that provide the best affordable value and ensures that proposals address the account’s key issues, needs and requirements.

• Responsible for the process of offer negotiations and closing deals.

• Coordinates the efforts of groups serving the account (e.g. Project Managers, Customer Support Engineers, etc…) to ensure a synergistic companywide approach to the account.

• Coordinates with project managers to successfully handle the account from signing the contract till project finalization.

• Monitors logistical functions concerning product delivery to account premises.

• Coordinates with Finance & Accounting for assigned accounts collection activities.

• Coordinates with business units to prepare necessary account requirements through purchase orders.

• Monitors client satisfaction and communicates client concerns.

QUALIFICATIONS

•  B.Sc. in Electronic and Communication Engineering, Computer Engineering or similar and relevant work experience.

• Minimum 3 years of experience in the field of IT Sales.

• Excellent communication, interpersonal, presentation and negotiation skills.

• Good Computer skills.

• Proficiency in both Arabic and English language (speaking, reading and writing).

• Maintaining a professional appearance and providing a positive company image to the public