Unified communications (UC) is a framework for integrating various asynchronous and real-time communication
tools. The main purpose of UC is to enhance business communication, collaboration and productivity. Unified
communications do not represent a singular technology; rather, it describes a strategy for integrating
interconnected systems of enterprise communication devices and applications that can be used in concert or
successively. For mid-market and enterprise companies, employees and customers need to use the latest
technologies for conversation like instant messaging and video conferencing. what can help to achieve such
purpose, of making life easier and secure for both customers and employees, more than the Unified Communications
that can give them different communication channels including voice, video, IM, presence, mail…etc. UC can
successfully achieve this purpose while improving efficiency and productivity in addition to keeping
communications and data secured. As companies are now moving away from the nine to five working model and
embracing a more remote working and flexible hours, UC guarantee that employees can still be connected anywhere
and anytime. UC can help with varies remote working solutions, which can boost Digital Transformation for
mid-market and enterprise companies through mobile soft clients, video conferencing, web collaborations…etc.
without the need of physical availability at office.
Due to our belief in the importance of UC for all companies, especially during this time of COVID-19 world
pandemic, Summit Technology Solutions (STS) offers variety of UC solutions for calling, collaboration &
meetings by which companies can have systems ready with mobility, IM, video conferencing and team
collaborations. STS supports customers in joining the Digital Transformation era with the best solutions in
market. Summit also consult customers in taking decisions for the solutions that can best fit them by designing
and deploying a Turn Key solutions.
The Implementation of UC have a variety of benefits that can boost your business in
many aspects. These benefits include:
- Enable remote and mobile workers
- Improve efficiency and productivity
- Reduce total TCO
- Provide better customer experience
- Support each user to use the devise and channel of communication while being comfortable with
- Always available and reachable anytime and anywhere.
STS is serving many clients in different industries in this respective field.
Some of our clients in the UC are:
- Quran Petrolum
- kempiniski Hotels
- Coral Sea Hotels
- Aswan Heart center (Under supervision of Dr. Magdy Yacoub)
- and Suez Canal.